Product Manager

What you can expect from the work

As a Product Manager, you’ll play a key role in shaping TicketSwap’s long-term success within the Product Development team. Your initial focus will be on Organic Growth, a cross-functional domain dedicated to ensuring fans can easily discover TicketSwap, expanding our visibility across markets, and driving sustainable growth in organic traffic and conversions.

Your key responsibilities:

• Own product initiatives end-to-end, from discovery to execution.

• Collaborate closely with Engineers, Product Designers, UX Writers, Data/Product Analysts, Marketing, and Customer Support to ensure alignment on priorities and expectations.

• Use data-driven decision-making, tracking the right metrics and owning relevant KPIs to validate product ideas and measure success.

• Write clear, structured product requirement documents and involve the right people at the right time.

• Develop a strong organic growth strategy that makes TicketSwap discoverable for fans across all relevant channels.

• Lead with curiosity: You dig deep to understand the root cause of problems and know when to bring in the right expertise.

• Communicate effectively, including presenting product updates in front of 180+ colleagues in our company-wide meetings.

• Drive strategy and execution within the OKR framework, playing a key role in roadmap planning and workflow optimisation.

• Experiment, iterate, and learn quickly, testing new ideas and optimisations to continuously improve organic performance.

About you

• 3+ years of experience as a Product Manager in cross-functional teams, working in Agile / Scrum and on multiple platforms (web, iOS, Android).

• You are based in The Netherlands, are an EU resident, or have an existing visa to work here. A relocation package is not provided.

• Experience in SEO and organic growth is a plus.

• Experience within marketplaces or other high-volume consumer platforms.

• A proactive and curious mindset: You love figuring things out and taking initiative.

• Excellent communication skills, with the ability to explain complex ideas to both technical and non-technical audiences.

• A strong passion for user experience and attention to detail, you care about delivering the best possible product.

• Technical acumen: You understand how search engines, APIs, site performance, and platform mechanics work, and can confidently advise both commercial and technical stakeholders.

• A data-driven approach: You think like a user discovering TicketSwap, using insights to grow traffic, rankings, and conversions.

• A bias for action: You believe the best way to prove your point is by getting things done.

• A highly organised and structured work style, both individually and in team settings.

• Ambition and a drive for continuous improvement: You always seek to improve what exists.

Why Join TicketSwap?

• Impactful Work – Play a key role in shaping how event organisers and fans connect through TicketSwap’s platform.

• A Thriving Team Culture – Work with passionate, talented, and supportive colleagues.

• Autonomy & Ownership – Take real ownership of your work and make a tangible difference.

• Growth & Learning – Be part of a fast-growing company where new ideas are encouraged.

• Competitive Salary & Benefits – We value your contributions and support your career growth.

Some of your colleagues 💙