Head of Data & Analytics
What you'll do
Data & Analytics Strategy
Define and own TicketSwap’s company-wide data vision and roadmap.
Enable self-serve analytics and drive data democratization across departments.
Align data initiatives with company-wide OKRs and strategic goals.
Team Leadership & Development
Lead and grow a cross-functional team of data analysts, engineers, and product analysts.
Foster a culture of excellence, creativity, and continuous learning.
Inspire and mentor team members on both technical and strategic dimensions.
Cross-Functional Collaboration
Partner with Product, Marketing, Finance, Partnerships, and Customer Experience to translate data into business impact.
Support experimentation and product development through robust data pipelines, funnel insights, and A/B testing support.
Act as a trusted advisor to the C-suite and broader leadership.
Data Infrastructure & Engineering (Light Touch)
Oversee data engineering and analytics engineering functions (Looker, dbt, Amplitude, GCP/AWS).
Ensure reliable, scalable data models and reporting foundations.
Collaborate with platform and infra teams where needed, without owning core infra.
About you
Experience
5+ years of experience in data, analytics, or product roles, with 3+ years in team leadership.
Proven track record of leading data-driven initiatives across multiple business domains.
Experience working in e-commerce or marketplace environments is highly valued.
Technical & Strategic Skills
Strong command of SQL, dbt, BI tools (e.g., Looker), and cloud data platforms.
Able to translate complex data challenges into actionable opportunities.
Comfortable engaging with leadership and aligning cross-functional teams around metrics.
Leadership Qualities
Visionary yet hands-on. You can zoom out to set strategy and dive deep into the data.
Skilled at building trust and elevating teams through coaching, structure, and empathy.
High standards, low ego. You drive outcomes through collaboration and clarity.
Location
You are based in The Netherlands, are an EU resident, or have an existing visa to work here. A relocation package is not provided.
at the office
Urban Sports gym membership
a year
Excited and ready to join our team?
TicketSwap is looking for the best and motivated talent out there no matter your nationality, gender, sexual preference or religious beliefs. 🚀
Research shows that women and those in traditionally underrepresented groups tend to apply only if they check all the boxes. That’s a shame, as we want to build a diverse and inclusive team. If you know you’ve got what it takes but don’t quite meet every requirement for the role, we still encourage you to apply.
Apply now – we'll take a look and get back to you as soon as possible! 💥
Proactive acquisition from 3rd parties is not appreciated.
