Data Analyst (Marketing)

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Data Analyst (Marketing)

TicketSwap is on a mission to become the world’s favorite marketplace to safely buy and sell tickets. With over 15 million fans across 36 countries, we’re building a platform that fans love and trust. As we expand and innovate, we’re tackling exciting challenges – from enhancing our fan experience to scaling our platform globally.

Driven by our passion for technology and live events, we are always looking for talented, data-driven individuals to help us shape the future of fan experiences. At TicketSwap, our fans are at the heart of everything we do, and we’re on the hunt for a data-savvy, organized, and proactive Data Analyst to support mainly our Performance Marketing and CRM efforts.

Are you ready to help elevate TicketSwap as the go-to destination for fans worldwide? Read on to find out more! 👇

Full-time · Amsterdam

What you can expect from the work

Based in Amsterdam working from our HQ, you will:

  • Analyze the performance of paid campaigns across channels like Google Ads, Meta, Tiktok, Snapchat and more.

  • Measure and optimize the ROI of online and offline advertising initiatives.

  • Monitor and report on budget allocation, campaign performance, and ad effectiveness.

CRM and Retention Insights:

  • Collaborate with the CRM team to analyze customer segmentation, retention strategies, and engagement patterns.

  • Identify data-driven opportunities to improve customer activation and retention across all stages of the lifecycle.

Cross-Team Collaboration:

  • Work closely with marketing, analytics, and product teams to understand business needs and translate them into actionable insights.

  • Help prioritize and execute growth initiatives using data-backed recommendations.

KPI Reporting & Dashboards:

  • Develop and maintain dashboards to track critical metrics, including conversion rates, customer acquisition costs, and website/app traffic.

  • Regularly report on marketing and CRM KPIs to guide strategy and execution.

About you

  • You are based in The Netherlands, are an EU resident, or have an existing visa to work here. A relocation package is not provided. 

Educational Background: 

  • A Bachelor’s or Master’s degree in Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or a related field.

Professional Experience:

  • 2/3 years of experience in marketing, business, or product analytics, ideally in a fast-paced environment, marketplace experience is a huge plus.

  • Hands-on experience with analytics tools, including SQL and large datasets.

  • Hands-on experience with DBT or equivalent tool for data transformation

Technical Skills:

  • Proficiency in data visualization tools like Looker, Power BI, Tableau, or Data Studio.

  • Knowledge of statistical and data modeling tools (Python is a strong plus).

  • Hands on experience with multi touch attribution models (Nice to have).

Marketing Knowledge:

  • Familiarity with CRM data analysis and customer journey optimization.

  • Experience with ad platforms like Facebook Business Manager, Google Ads, or DV360.

  • Knowledge of CDPs or DMPs (e.g., Segment, Rudderstack) is an advantage.

Soft Skills:

  • Exceptional attention to detail and problem-solving abilities.

  • Proven ability to work independently and proactively engage stakeholders.

  • Strong organizational skills with the ability to manage multiple projects simultaneously.

Healthy lunch & snacks every day
Friday drinks
at the office
Pension plan
Hybrid friendly work environment
25 paid holidays
a year
Diverse team with 30+ nationalities

Excited and ready to join our team?

Click the button below and we'll get back to you as soon as possible! 💥

Proactive acquisition from 3rd parties is not appreciated.